Nondiscrimination

PillPack is committed to equal opportunity and nondiscrimination and prohibits discrimination on the basis of race, religion, creed, color, national origin, citizenship, marital status, sex, age, sexual orientation, gender identity, veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or any other legally protected status.

PillPack:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats, including prescription readers)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact PillPack’s Civil Rights Coordinator.

If you believe that PillPack has failed to provide these services or discriminated in any way, you can file a grievance with: PillPack Civil Rights Coordinator, 250 Commercial St Ste 2012, Manchester NH, 1-855-745-5725, 1-603-935-9108 (fax), hello@pillpack.com. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the PillPack Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, 1-800-868-1019, 800-537-7697 (TDD). Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Get Help in Other Languages

If you need help or speak a non-English language, call 1-855-502-6296 (TTY: 711) and you will be connected to an interpreter who will assist you at no cost.

ENGLISH

ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call 1-855-502-6296 (TTY: 711).

SPANISH

EN ESPAÑOL: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-855-502-6296 (teletipo: 711).

MANDARIN

注意:如果您是說中文的,則可免費使用語言支援服務。請致電 1-855-502-6296(TTY:711)。

KOREAN

주의: 영어 사용자인 경우, 언어 지원 서비스를 무료로 제공해 드립니다. 1-855-502-6296(TTY: 711)으로 전화하십시오.

TAGALOG

PANSININ: Kung nagsasalita ka ng Tagalog, makukuha mo nang libre ang mga serbisyong pantulong sa wika. Tumawag sa 1- 855-502-6296 (TTY: 711).

RUSSIAN

ВНИМАНИЕ! Если Вы говорите по-русски, для Вас доступны бесплатные услуги переводчика. Позвоните по телефону: 1-855-502-6296 (телетайп: 711).

FRENCH CREOLE

ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-855-502-6296 (TTY: 711).

FRENCH

ATTENTION : si vous parlez français, des services d’assistance linguistique sont disponibles gratuitement pour vous. Appelez le numéro 1-855-502-6296 (TTY : 711).

PORTUGUESE

ATENÇÃO: Se você fala português, um serviço de ajuda de idiomas está disponível para você, gratuitamente. Ligue para +1 (855) 502-6296 (TTY: 711).

ITALIAN

ATTENZIONE: se parla italiano, sono disponibili per Lei servizi di assistenza gratuita in lingua. Chiami 1-855-502-6296 (TTY: 711).

GERMAN

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlose Sprachassistenzdienste zur Verfügung. Rufen Sie +1-855-502-6296 (TTY: 711) an.

JAPANESE

注記:英語を話されるお客様には、通訳サービスを無料でご利用いただけます。電話番号:1-855-502-6296(TTY: 711)におかけください。

PERSIAN

توجه: اگر زبان شما انگلیسی است، خدمات کمکی زبانی، به صورت رایگان، به شما ارائه می‌شود. با شماره 1-855-502-6296 (TTY: 711) تماس بگیرید.

ARABIC

تنبيه: إذا كنت تتحدث العربية، فهناك خدمات مساعدة لغوية متاحة لك مجانًا. اتصل على الرقم 1-855-502-6296 أجهزة المبرقة: 711.

POLISH

UWAGA: jeśli mówi Pan/Pani po angielsku, może Pan/Pani skorzystać z bezpłatnej pomocy językowej. Należy zadzwonić pod numer 1-855-502-6296 (TTY: 711).

VIETNAMESE

CHÚ Ý: Nếu quý vị nói tiếng Việt, chúng tôi có cung cấp dịch vụ hỗ trợ ngôn ngữ miễn phí cho quý vị. Xin gọi số 1-855-502-6296 (TTY: 711).